چکیده:
هدف: پژوهش حاضر با هدف سنجش سطح رضایت جانبازان از خدمات بهداشتی- درمانی ارائهشده از سوی بنیاد شهید و امور ایثارگران و همچنین بررسی تاثیر رضایت از خدمات بهداشتی – درمانی بر رفاه روانی جانبازان صورت گرفتهاست.
مواد و روشها: جامعه آماری این پژوهش جانبازان بالای 25% در سطح استان قم هستند. تعداد نمونه آماری بهدستآمده 228 نفر هستند. به منظور سنجش وضعیت خدمات بهداشتی-درمانی، این خدمات در سه بخش فعالیتهای اداره دارو و تجهیزات پزشکی، فعالیتهای اداره بهداشت و سلامت و فعالیتهای اداره درمان مورد بررسی قرارگرفتند. به منظور سنجش رفاه روانی جانبازان نیز از پرسشنامه Oxford استفاده شدهاست.
یافتهها: نتایج بهدستآمده از آزمون میانگین یک جامعه آماری نشاندادهاست که از دید جانبازان وضعیت خدمات بهداشتی – درمانی ارائهشده مطلوباست. همچنین با توجه به نتایج آزمون فریدمن خدمات بهداشتی – درمانی به ترتیب فعالیتهای اداره دارو و تجهیزات پزشکی، فعالیتهای اداره بهداشت و سلامت و فعالیتهای اداره درمان طبقهبندی شدهاست. یافتههای تحقیق نشان میدهد که سطح رفاه روانی جانبازان نیز در سطح مطلوب است. نتایج بهدستآمده از نرمافزار لیزرل نیز نشان دادهاست که رضایت از خدمات بهداشتی- درمانی بر سطح رفاه روانی جانبازان تاثیرگذار است و نتایج بهدستآمده برازش مدل را تایید نمودهاست.
نتیجهگیری: نتایج پژوهش حاضر بهطور کلی حاکی از آن است که جانبازان از خدمات بهداشتی – درمانی ارائهشده رضایت دارند و این رضایت بر سطح رفاه روانی آنها تاثیرگذار است و این نشاندهنده آن است که روابط تنظیمشده در مدل مفهومی تحقیق منطقی بوده است.
Purpose : The present study measured the level of satisfaction of veterans war handicapped to health and treatment services provided by the Foundation of Martyrs and Veterans Affairs (FMVA) and Effect of satisfaction to health and treatment services on subjective well-being war handicapped. Materials & Method : The study population war handicapped above 25% are in Qom province. Statistical samples are obtained from 228 patients. To measure the status health and treatment services activities in three parts Drug Administration medical device، Health Department activities and manage the activities of treatment were studied. To measure psychological well-being of the veteran Oxford questionnaire was used. Results : One sample T Test results has shown that the situation from the perspective of war handicapped health and treatment services activities provided is appropriate. Also according to the Friedman test results health services - treatment، medication and medical equipment management activities، activities، health administration and management activities of the treatment is classified. Research findings show that levels of subjective well-being of war handicapped is also desirable. The results of the software LISREL has shown that satisfaction of health and treatment services on levels of subjective well-being of war handicapped is impressive and the results fitted the model has been confirmed. Conclusion: Overall study results indicate that war handicapped health and treatment services have provided satisfactory And the satisfaction of their subjective well-being levels are impressive. This indicates that the relationships adjusted R conceptual model was reasonable. Purpose : The present study measured the level of satisfaction of veterans war handicapped to health and treatment services provided by the Foundation of Martyrs and Veterans Affairs (FMVA) and Effect of satisfaction to health and treatment services on subjective well-being war handicapped. Materials & Method : The study population war handicapped above 25% are in Qom province. Statistical samples are obtained from 228 patients. To measure the status health and treatment services activities in three parts Drug Administration medical device، Health Department activities and manage the activities of treatment were studied. To measure psychological well-being of the veteran Oxford questionnaire was used. Results : One sample T Test results has shown that the situation from the perspective of war handicapped health and treatment services activities provided is appropriate. Also according to the Friedman test results health services - treatment، medication and medical equipment management activities، activities، health administration and management activities of the treatment is classified. Research findings show that levels of subjective well-being of war handicapped is also desirable. The results of the software LISREL has shown that satisfaction of health and treatment services on levels of subjective well-being of war handicapped is impressive and the results fitted the model has been confirmed. Conclusion: Overall study results indicate that war handicapped health and treatment services have provided satisfactory And the satisfaction of their subjective well-being levels are impressive. This indicates that the relationships adjusted R conceptual model was reasonable.