چکیده:
Human resource plays a key role in a society and also for all kind of
organization, therefore offering a reasonable and intelligent way for selection
of a suitable and essential career.
Artificial Intelligence (AI) is used today in science, engineering, business,
manufacturing, management and many other fields. Expert systems as a branch of
AI have attracted the attention of mostly large and medium organizations for
doing some human’s activities. Case Based Reasoning (CBR) is also a new problem
solving paradigm that in many ways is fundamentally different from other major
AI approaches. Instead of relying solely on general knowledge of a problem
domain, or making associations along generalized relationships between problem
descriptors and conclusions, CBR is able to utilize the specific knowledge of
previously experienced situations.
This research work presents a model for designing an intelligent career
consultation system using case-based reasoning which recommends suitable jobs
for applicants. This system, as a sample, has been implemented in an Iranian
organization.
خلاصه ماشینی:
"Case Based Reasoning (CBR) is also a new problem solving paradigm that in many ways is fundamentally different from other major AI approaches.
This research work presents a model for designing an intelligent career consultation system using case-based reasoning which recommends suitable jobs for applicants.
Key words: human resource management, career consultation, case-based reasoning.
The basic idea of case based reasoning is to adapt solutions that were used to solve old problems and use then to solve new problems(Turban & Aronson, 1998).
Table 1 Comparison of Case Based and Rule Based Reasoning Criteria RBR CBR Knowledge Unit Rule Case Advantages Flexible use of knowledge, Potentially optimal answers Rapid responseRapid knowledge acquisitionExplanation by examples Disadvantages Computationally expensiveLong development timeBack-box answers Suboptimal solutionsRedundant knowledge base Granularity Fine Coarse Explanation mechanism Backtrack of rule firings Precedent cases A general CBR cycle may be described by the following four processes (Aamodt & Plaza, 1994).
Designing a CBR Model for Intelligent Career Consultation The selection of suitable jobs for applicants is a major subject in Human Resource Management (HRM).
The case base is used for making the intelligent CBR system to decide about the suitable job for an applicant as shown in Figure 2.
Other Issues If the organizational jobs are increased, the new jobs, which are not similar to the old jobs, can be inserted in the case base of the CBR system.
This paper shows the application of Case-Based Reasoning as an artificial intelligence technique for solving such problems."